Gaurav Vohra
Gaurav is Head of Growth at Superhuman. Ask him anything about growth, analytics, customer onboarding, marketing, product, or fractals.
Kate Donahue
As Head of Product Marketing, Kate has taken Pitch from private beta to global launch. She was previously at Babbel, ChartMogul, and App Annie. Ask her about productivity tools.
— A fireside chat
Superhuman and Pitch
Join Superhuman's Gaurav Vohra and Kate Donahue of Pitch for a fireside chat on how to make customer onboarding more meaningful, personal, and successful.
Highlights include:
- Treating customer onboarding like group therapy
- The importance of understanding people’s perception of self to help them succeed and do their best work
- How the idea of a “look foolish” bug helped shape a customer-centric approach to problem-solving
"Meaningful interaction gives a deeper glimpse into someone’s life."
"If I were a customer, what would be pleasantly surprising for me? What would create delight?"