Customer Support in the time of COVID: How GAIN Credit Innovated to Meet Unprecented Demands with Typeform

Alex Woodcraft shares how GAIN Credit responded to unprecedented customer demand during COVID, thanks to Typeform Chat. (Inspired to try Chat yourself? Learn how to use it in the workshop 'Introducing Chat').

Alex Woodcraft

Director - Customer Engagement, GAIN Credit LLC

Alex looks after all things customer experience at GAIN Credit and is passionate about making every interaction matter. Alex's background is in Customer Insights and outside of work he loves diving and playing squash.